Helpful details to include
- Your public username—but never send your password.
- Whether you used iPhone, iPad, Android phone, or Android tablet.
- The screen, hunt, or treasure involved and the approximate time.
- A screenshot of the error, if it does not reveal private information.
Account help
I cannot sign in
Confirm the email address, check whether a confirmation email is waiting, and try the password-reset option. A newly created account may exist even if the confirmation link briefly shows a browser error.
I want to update my profile or password
Open Profile to change your public username, avatar, welcome description, private email, or password.
I want to delete my account
Open Profile and choose “Delete my account forever,” or follow the instructions on our account deletion page.
Game help
A treasure is gone
Open the treasure and mark it missing. The hider will be alerted and may confirm it is still there. Unconfirmed missing treasures are automatically removed after the review period.
A photo did not upload
Keep the app open on a stable connection, confirm photo permission, and retry. If it repeatedly fails, note the device model and send us the details.
I found unsafe or inappropriate content
Do not touch or approach it. Use “Report user” or the appropriate in-app report option. Contact local emergency services for immediate danger; support email is not an emergency channel.
Contact
support@funfindertreasurehunt.com
Explore More TX, LLC
Fun Finder Treasure Hunt